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We are available to you by email, web forms, telephone, fax and mail. We look forward to hearing from you.

Send us Feedback about our products, services and website.

If you would like to send us Feedback about the products we sell, the services we offer or on our website, you may contact us using our convenient Feedback Form.

You can also e-mail us or request a Customer Service Callback using this form.

Need Online Support?

Log on to Check Status of your mcguffmedical.com open order
Request a Product Return
Suggest a New Item

Have a Complaint?

We take complaints very seriously and maintain data matrices of all service and product complaints. By paying close attention to your input we evolve and change our service and product offerings. We do this to improve your experience with us. Product complaints are handled in compliance with Federal and State regulations.

You can use our Feedback Form or call our Customer Support Line at 1-800-854-7220 to voice your complaint.

Telephone Support for Customer Service and Sales Questions:

Tired of “Automated Telephone Attendants” where you have to digitally enter sensitive data such as customer number, zip code and select one reason for calling out of six which probably isn’t even the correct reason for your call? You won’t listen to automated voices when you call us.

At McGuff we answer our telephone with live customer service representatives who are empowered to handle your needs and are truly interested in helping. Our philosophy is that your time is more important than ours, so we wish to provide you with prompt, friendly and knowledgeable customer service representatives as soon as the call is picked up on our end. Enjoy!

Customer Support Line 1-800-854-7220 Hours: 7am to 5:30pm Pacific
Fax: 1-714-540-5614 24 Hours a Day
General Business: 1-714-545-2491 Hours: 7am to 5:30pm Pacific

Our Coordinates:

McGuff Company, Inc.

3524 West Lake Center Drive

Santa Ana, California 92704-6987

McGuff Medical is closed on weekends and on the following holidays:

Presidents's Day Monday, February 20, 2012
Memorial Day Monday, May 28, 2012
Independence Day Wednesday, July 4, 2012
Labor Day Monday, September 3, 2012
Thanksgiving Thursday, November 22, 2012
Thanksgiving Friday, November 23, 2012
Christmas Holiday Monday, December 24, 2012
Christmas Holiday Tuesday, December 25, 2012
New Year's Holiday Monday, December 31, 2012
New Year's Holiday Tuesday, January 1, 2013
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